Inspect the Surface keyboard to confirm if it has sustained any physical damage. Now, turn on your PC and check if the keyboard is working. Hold the power button of your Surface and release it after 10 seconds. In case of Surface 3, 2, and RT, you have to perform force a shutdown. This will cause the tablet to shutdown.Īfter waiting for 10 seconds, start the Surface to check if the issue is fixed. Then hold it again along with the volume-up button for about 15 seconds. You will have to hold the power button for about 30 seconds and release it. You will have to do a two-button shutdown to fix the issue in case of Surface Book and Surface Pro. In such cases, a simple restart will not do the trick. If the hardware is corrupted, then it will cause your Surface keyboard to stop working. If your keyboard still does not work, follow the other methods below. This method should kickstart your keyboard and get it running. Then restart the PC and reconnect the keyboard. This is a simple and straightforward process.įirst you have to disconnect the keyboard. The first thing to do when your surface keyboard is not working is to restart it.

Method 5: Update or Reinstall Your Driver.

Method 2: Perform a Two-Button Shutdown.

Surface pro 3 touchpad not working